Recent Posts

Emergency Response for Restaurants in Adams, Crawford, Vernon, S. Monroe & S. Juneau Counties

5/17/2020 (Permalink)

After speaking with many different facility managers, during this work from home order, we have learned what is important to them during an emergency situation.  Four topics that really stuck out were Discovery, Preparedness, Response, and Recovery.

Discovery.  Helping the managers identify potential threats that may include whether or not they are in a weather sensitive area, is a possible scenario.  Once all possibilities are identified, it is now necessary to gather building information and communication.

Preparedness.  Using SERVPRO's Emergency Response Plan, we can put important information into one location.  Key contacts need to be able to mobilize in a moment's notice when there is a situation.  Even across different time zones, SERVPRO is a reliable vendor with scalable resources that can support multiple locations.  

Response.  Restaurant staff and key contacts should conduct practice sessions to make sure that everyone is clear on the processes.  Always having clear lines of communication, evacuation routes, and personnel identified, will create a quicker flow during a time of chaos.  The quicker you can can access necessary information and communicate, the quicker SERVPRO can respond with service, reducing the likelihood of secondary damages, ultimately reducing downtime and overall costs.  

Recovery.  While remaining proactive, SERVPRO will be there to help get your restaurant operational again.  By keeping your Emergency Ready Profile up to date with current building changes and utilities, SERVPRO can always be ready to be "faster to any disaster".  

Have questions on you can get your FREE Emergency Ready Profile?  Give us a call at


Cleanup After a Fire Should be Done by Professionals

5/17/2020 (Permalink)

As a leader in fire and water cleanup and restoration, our number one goal is returning damage to its preloss condition, doing all we can to make it "Like it never even happened." Every technician who steps onto a job has this goal in mind. It's about total restoration of the damage and about the life of the customer being helped.  

Once a call is made and information is gathered, a SERVPRO employee will contact you within one hour to arrange for service. 

Within four hours, a trained professional will arrive on-site prepared to begin emergency mitigation services if necessary.

The loss site will be reviewed with you, and your questions and concerns will be addressed.  

Your trained professional will begin pre-testing for restorability from the source of the fire outward.  By pre-testing, SERVPRO will be able to answer four questions:

  • What is unrestorable?
  • What is restorable and what methods of restoration  will be most effective?
  • What areas and items are unaffected?
  • What areas need to be reviewed by the adjuster or property owner?

The scope of the project is then communicated to you and your adjuster if a claim has been filed.  Your adjuster will receive an initial estimate.

According to your policy, restoration services can begin by SERVPRO technicians.  

After the work has been completed, a final walk-through will be conducted to help ensure your satisfaction.  

Like it was never dirty, like it never overflowed, like it never caught fire, like it never spilled, like it never smoldered--whatever the case, with SERVPRO, our goal is to make it "Like it never even happened."

Questions?  Let us know at 608-487-9758.

No Water Damage is Too Big or Small

5/17/2020 (Permalink)

a pipe with a crack in it spraying water everywhere When a water pipe breaks unexpectedly, call in the pros of SERVPRO to get it taken care of immediately.

The first 24 hours following a water intrusion are the most important in preventing secondary or permanent damage.  Within four hours of loss notification, a SERVPRO technician is onsite to help ensure a water damage is handled by completing the following steps.

Inspection.  A SERVPRO technician will inspect affected areas to determine the extent of the water damage and will review the findings with you to answer any questions before beginning any work.  

Emergency Services.  Technicians are trained to take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting excess water and prepare the area for drying.  They will explain the needed emergency services to you step-by-step.  

Monitoring.  To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO technician will monitor the drying process.  The updates will be consistently communicated to you.  

Restoration Services.  SERVPRO will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings, if we can.  A final walk-through of the job site will be conducted with you to help ensure the property was returned to preloss condition.  

SERVPRO is the trusted choice for hundreds of insurance companies nationwide, because they know SERVPRO has the experience to do the job right.

Go ahead and try us...608-487-9758

More than Just Fire and Water Cleaning

3/27/2020 (Permalink)

Working on a dreary day. A local neighbor caught our team in action cleaning out a not-so-great house.

With everything that is going on, we wanted to let you know that SERVPRO of Adams, Crawford, Vernon, So. Monroe, and So. Juneau Counties is still doing the things that not everyone wants to do.  

Recently, a neighbor caught our team doing some work in a not-so-great home.  Our team worked with city to clean out this house, clean up the yard, and get it ready for the next step.  

Our team arrived on-site geared up in personal protective equipment ready to work.  They moved throughout the home being sure that they got everything that they were supposed to according to the scope.  Our team finished the job in one day and not only was the city happy, but so were the neighbors.  

We are still here working hard each and every day to cleanup your #fire #water and #sewer messes.  Give us a call if you need an extra hand at 608-487-9758.

SERVPRO is Here to Help during this time of need.

3/17/2020 (Permalink)

SERVPRO technicians in full personal protective equipment SERVPRO is following CDC regulations to keep our team mates and those we serve safe.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Adams, Crawford, Vernon, South Monroe, and South Juneau Counties at 608-487-9758


When Winter Hits Hard

11/20/2019 (Permalink)

Negative temperatures caused pipes to break in this home. Not being mindful of the pipes along outside walls during negative temperatures can be an expensive lesson to learn.

When winter comes-you can have "faith" in SERVPRO.  Frozen pipes that can break and cause flooding as well as other types of water and fire damage that can cause trouble to your home or business are never convenient. 

At SERVPRO, "we can manage the damage" and have been helping customers deal with disaster for over 50 years.  SERVPRO has the Experience, Equipment, and Expertise. 

Besides water and fire damage, we do mold mitigation and remediation; move outs and content restoration.  We can handle document drying, but we also clean carpets, upholstery, drapes, and hard floors.  We can tackle  bio-hazard, crime scene, and vandalism which can include board-ups. We service  Adams, Crawford, Vernon, Monroe, Juneau Counties, everywhere in between, and along I-90.  Please call your #WeAreLocal GREEN team at   608-487-9758 if you have any questions.

Four Common Causes of Indoor Flooding in the Adams, Crawford, Vernon, South Monroe, South Juneau Counties Area

11/20/2019 (Permalink)

An overflowing wash machine brings water and bubbles to your laundry room. From dishwashers, to toilets, to washing machines, SERVPRO has you covered with the mitigation cleanup.

A long time ago, before indoor plumbing became a huge success, there wasn't a huge threat of water in the home.

Nowadays, with multiple bathrooms, wash machines, dishwashers, ice makers, and sinks, our homes and businesses are filled with pipes bringing water in and out.  Indoor flooding is one of the leading causes of water damage and can be successfully mitigated by SERVPRO of  Adams, Crawford, Vernon, South Monroe, South Juneau Counties.

  1. Leaking or broken pipes are the most obvious cause of indoor flooding.  Changes in water pressure or faulty setup can cause pipes to burst.  
  2. Water heaters are a necessity in our homes for showering or washing dishes.  Even a small leak in a tank that holds 250 gallons at any given time, can cause major flooding due to the endless flow.  Keeping on the maintenance of your heater is a good practice to get into. 
  3. Minor clogging and slowing down of drains may be an inconvenience, but over time if left, these clogs can cause potentially big damage.  
  4. Washing machines are a nice thing to have in your home due to their convenience and ease.  The most common problem found with them, though, is a leaking intake hose and can worsen over time.  

You can’t control when a flood hits your home or business. Thankfully, if you can recognize the common causes of indoor flooding, you’ll be prepared to prevent floods before they happen and handle them when they strike. 

If you are in need of water mitigation services in the  Adams, Crawford, Vernon, South Monroe, South Juneau areas, give your #WeAreLocal GREEN Team a call for help 608-487-9758.

Heavy Rain and Commercial Roofs

11/2/2019 (Permalink)

A roof drain causes water damage. Owners of commercial buildings should have their roofs maintained and serviced on a regular basis. Be aware of damages that can occur.

Sitting in his office of a major law firm in  downtown Wisconsin Dells, John felt a light sprinkle hit his hand as he was checking his email.

"Maybe it was just in my mind" he said to himself as he brushed the feeling off as accident.  Then came another drip....and another.....John looked to the ceiling to find one of the ceiling tiles with a ring of moisture.

There were strong winds and rain in the prior week but today was sunny and not a cloud in the sky.  It was obvious to John that something wasn't right so he contacted his building's maintenance manager and asked him to take a look.

The maintenance manager knew the water was coming from the roof , and that it was probably one of the 5 problems that normally cause water damages in commercial roofs.


Once the source was identified the work began to clean up the damaged building materials that the leak had caused.  Trying to do this while still keeping the office running meant calling SERVPRO to help mitigate the damage.


SERVPRO of Adams, Crawford, Vernon, South Monroe, and South Juneau arrived and in a short amount of time, had the ceiling tiles removed and equipment set.  It took only 3 days to dry everything out completely.  A roofer was called in to assess the roof.  Repairs where finished up just as the next system was coming through.  

The office was unscathed this time around.  

Football is More Important then Supper...?

10/30/2019 (Permalink)

Cooking fire caused heavy smoke damage to stove top and cabinets. A fire started on top of the stove in this home. Not only was the stove affected, but the upper cabinets and ceiling throughout the entire home.

Why does the last 5 minutes of a football game on TV seem to take an hour? You decided to make that salmon dish your uncle was telling you about so you prepped for it first thing this morning.

Start of the 4th quarter you decided to put it into the oven right as your team fell behind 14 points and the game seemed over.

That's when the magic started!  The rookie they just drafted gets put in the game and the biggest comeback in franchise history starts.

They tie up the game with 10 seconds left as the wide receiver torched the defender.  Torched him so bad you can smell the burning as if you were there.

Wait.....that's not torched defender...that's your Salmon burning in the oven!

It's happened to us all, we see it every day.  If this happens to you call SERVPRO and we'll come out, asses the damage, and help return your home back to 'Like it never even happened'. 

Not all smoke and soot are the same, and trained professionals like we have at SERVPRO know how to deal with each type that occurs.

    Smoke and Soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

We are here to help @ 608-487-9758.

Untreated Fire and Smoke

10/28/2019 (Permalink)

Smoke damage was caused by a fire in this college dorm common room. A local university suffered a fire in one of its dorms. With an immediate response, SERVPRO is able to reduce the severity of the damage.

Fire and smoke damage can wreak havoc to your personal property and structures. A quick reaction can help you minimize the impact of the destruction as some of your household goods can be cleaned and salvaged if treated immediately. You should, therefore, hasten the process of hiring a professional to help you manage the damage in a correct manner. Conversely, if left untreated, smoke and fire damage can be more devastating in the following ways:

The restoration cost increases

When the treatment process is extended, the damages begin to get worse and more difficult to deal with. If smoke goes untreated for long, the odors become more persistent and more difficult to neutralize. These challenges make the treatment process harder and more time consuming and ultimately more expensive.

Extensive damage

Smoke and ash can mix with water to produce a very corrosive element. If not cleaned quickly, this corrosive substance begins to slowly corrode away walls, floors, ceilings and any other surfaces in your home. Cleaning up quickly with soap and water is not enough. The substance requires proper cleaning with appropriate chemicals to remove it completely in order to contain the damages.

Soot deposits

Neutralizing of soot residual and deposits is an effective first clean up step. If left for long, soot can easily travel and penetrate into other rooms that weren't affected by the fire, staining the wall paint, carpet, furniture, drapes, clothing and any other household items.

Permanent damage

Your property can suffer permanent damage if not treated in a timely manner. Damage begins to set in within hours and prolonged exposure may cause permanent harm to your walls which turns yellow, metal surfaces begins to corrode, clothes stain permanently and wooden furniture which may need refinishing. It also damages the floor which may need replacement.

Following a fire, it is necessary to seek smoke treatment immediately to save yourself from the effects of prolonged exposure to smoke and to make it easier for you to restore your home. In case you suspect some smoke damage in your residence and need smoke cleanup, water damage cleanup or storm damage repair contact your #WeAreLocal GREEN team, SERVPRO of Adams, Crawford, Vernon, So. Monroe, and So. Juneau Counties.